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In recent years, Artificial Intelligence (AI) has emersed itself into our lives through simple features such as autocomplete on our smartphones, pop-up advertisements based on our Google searches, and automatic light activation when we enter our homes. Likewise in a business context, AI plays a significant role in sectors such as the automobile, banking, insurance and life sciences, to name a few.

“Perhaps we should all stop for a moment and focus not only on making our AI better and more successful but also on the benefit to humanity.”

Stephen Hawking

In machine learning, computers learn from datasets instead of being explicitly programmed with instructions. Deep learning is a type of machine learning that uses a layered artificial neuronal network and mimics the functioning of the human brain to generate automatic predictions from datasets.

Most of these involve in silico/computer-based validation, which takes data from retrospective studies and generates a hypothesis that can be tested prospectively and supported. Deep learning has reached new heights with the recent accomplishments in many areas of medicine, from diagnosing cancer to predicting suicide.

The healthcare sector is a challenging sector to be digitalised due to the mountain of information required to train the algorithm. Technological advances in this field have made great strides starting from video calls with doctors to computer algorithms for diagnosis.

The smartphone has become the hub of digitalisation in the new era of medicine even though there are a few challenges and limitations, AI has largely been positive.

This insight focuses on how AI can be used as well as challenges faced in the field of healthcare.

Applications of AI in Healthcare

The chart below highlights the areas which can be targeted by AI and potential annual value that could be saved by 2026:.

Fig 1 Ten AI applications that could change healthcare(1)


Precision Medicine in Chronic Disease Management

Precision medicine is focused on defining the molecular profile of an individual’s physiological status. Many internal and external factors can influence physiological changes and define the individual’s risk of a disease.

External factors such as diet, lifestyle, sleep, stress, socioeconomic status, geography, early life experiences and physical activity combined with internal factors relating to genetic background, gut microbiome, metabolism, inflammatory status are all critical factors in determining the individual’s health and disease risk profile.

Fig 2 Role of AI in precision medicine

Artificial Intelligence has been widely used to predict diseases when there’s a lack of obvious symptoms; chronic conditions like hypertension or diabetes might lead to conditions such as kidney disease. A study of 300,000 patients, demonstrated that AI accurately predicted these conditions.

AI Screening has had a marked impact on the diagnosis of Diabetic retinopathy, a leading cause of blindness, as wells as predicting if a person’s cells will become cancerous later on in their life. Interestingly, it is also now possible to scan the genes for any mutations and alter diet to alleviate the symptoms it causes.

To combat chronic conditions like diabetes, companies have developed algorithms that provide virtual coaching services to achieve optimal control and management as well as glucose sensors and smartphone apps for advanced diabetes management. For example, blood sugar levels can be monitored using smartphone AI recognition of food and meals, continuously monitoring glucose data and combining it with physical exercise data to provide coaching via texts.

Another example would be where a foot scanner takes images of the patient and, using machine learning, can detect diabetic foot ulcers. Algorithms can provide remote monitoring of an individual’s glucose measurements and guide his/her diet, exercise and dosage of medications.

Cardiovascular care is now possible at home for patients using remote monitoring with the help of companies like Tricog Health for cloud-based heart condition diagnosis. Recently, “wellness programs” have come to the limelight which target step-counting and blood pressure readings along with the results of lab tests to promote the importance of a healthy lifestyle.

AI in Disease Diagnosis

AI can be an invaluable in diagnosis of a disease through:
⦁ Providing a second or independent opinion on the correct diagnosis.
⦁ Doctors can use crowdsourcing technology with their peers usually via smartphone apps to share medical images
⦁ Robotic devices facilitate rapid diagnosis in areas such as detecting brain stroke. The FDA has already approved algorithms that analyse CT brain images for signs of stroke to provide a rapid treatment that helps to intervene and reduce the toll of brain damage.

Machine Learning in Genetics

Machine learning, a subtype of Artificial Intelligence has gained extraordinary momentum since the 1990s, especially in the space of genetic engineering.

There are two main applications of machine learning in Genetics:

Identification of harmful genes / mutated genes

Analysis of DNA is very complex (with more than 20,000 genes)and can become extremely tedious and time-consuming. Algorithms help to identify the mutated genes by comparing the person’s DNA with a normal one. Additionally, 3D imaging can be used to identify genetic mutations without the need to collect tissue samples through surgery.

Treatment of disease

A major argument in favour of gene editing is the ability to cut out disease-causing genes. Machine learning algorithms can help carry it out efficiently and precisely to assist DNA repair, thereby eliminating any potential for error. Similar to diagnosing disease using a genomic basis, AI can help identify which genes have been affected by harmful mutations and be targeted in gene therapy.

A Novel Approach for Drug Discovery & Development Using AI

Although AI doesn’t replace the role played by scientists, it helps them visualise things and make it easier for them to sift through rich data sets easily (especially genomics).

AI library screening and Automated AI molecule design result in faster development of more potent molecules and reduces the need for preclinical animal testing. In addition to identifying potential therapeutic molecules, it also eliminates those compounds which are already patented. Taking it to the next level is image processing through algorithms and automated microscopes to interrogate high-throughput drug testing of human cells to provide detailed information about the size and shape of cell and nuclei. The advantage of this automated drug discovery is the reduction in the number of compounds to be tested, as well as, predicting the right dose for experimental drugs. Drug discovery timelines can be reduced by around four years and efficiency improved by 60%.

Efforts of AI in Neuroscience are well underway to recapitulate the functioning of the human brain in computers. Even though there are many constraints for lab work to be automated, AI is being used to design the next set of experiments which can expedite the process efficiently.

Fig 3 Role of AI in Drug discovery and development


Variability, ethical issues and cost play a significant role in clinical trials. In silico dataset is used to train the drug development algorithm by modelling biological systems during clinical trials and with hospital database. This approach has the potential to replace animals and humans and produce ‘virtual patients’. Some areas like paediatric and orphan disease trials can take advantage of in silico clinical trials.

Virtual Care Using AI Medical Assistant

Virtual care is gaining importance in the present age, as many patients are keen to remain in the comfort of their own homes without the risk of acquiring infections. Popularly known as ‘touchless warmth’, this concept of remote monitoring is replacing regular hospital rooms.

The hi-tech AI surveillance algorithm can warn and alert the clinician of the possibility of any conditions that could be developed despite the absence of any symptoms. Sensors and algorithms can detect/monitor the temperature, pulse, mood, activities and even the event of an elderly person falling over at home.

For these devices to be approved for home use by regulatory authorities, it needs to be proved that they are automatic, accurate, inexpensive and integrate well with remote monitoring facilities.

Healthcare in the form of a ‘Virtual Medical Assistant’ is gaining popularity owing to its ease of use. There are more than 250 million visually impaired people in the world and AI voice platforms give them unlimited help in their daily activities including promoting health or better management of a chronic condition.

Nowadays watchbands relay a person’s heart rate and physical activity to enable an electrocardiogram (ECG) to be used to look for any evidence of atrial fibrillation and alert the patient through messages.

Even though AI chatbots cannot provide the human touch and care, they can interact with aesthetically pleasing avatars – to empower not just physicians but also patients.

Having said this, Hiroshi Ishiguro has created bots with stunning human facsimile, including a remarkable similarity to human hands, which have built-in AI sensors to even detect a person’s mood and engage in at-a-stretch conversation for twenty minutes.

Role of AI in Hospitals

One of the major challenges that hospitals face is the treatment of patients who become infected when hospitalised. The possibility of Sepsis, hospital-acquired Clostridium difficile or nosocomial infections is increased by the lack of or suboptimal hand washing.

Deep learning and machine vision can track the hand hygiene of clinicians and surgeons using video footage and depth sensors. An Intensive Care Unit (ICU) leverages the support of machine vision to detect the appropriate time when the patient might need a mechanical ventilator or automated surveillance of vital signs.

Using these algorithms in healthcare can also predict post-surgery complications like hospital death, kidney failure, bleeding and requiring re-admission to the hospital, which are difficult for doctors to predict.

Administration work at hospitals like scheduling appointments, nurse call lights and billing systems are dealt with easily without much manpower and therefore it becomes easy for the personnel to concentrate on the more important tasks with patients.

The machine learning systems can also completely scan the patient record and provide recommendations to the doctor as well as rapidly analyse medical images and scans for accurate decision making.

AI can be used in healthcare for every part of its operation – organizing patient records, suggesting diagnoses via bot interaction, identifying patients through facial recognition, interpreting CT scans and operating room workflows.

In the process of ‘democratization’ of healthcare, power has slowly shifted from the physician to the patient. Patients can now get their lab results data or Electrocardiogram (ECG) on their phone, they can then analyse the results through an app on their phone and get the diagnosis even before a visit to the doctor. Anyone can perform multiple physical examination of their vital signs, eyes, ears, throat, heart and lungs through their smartphone applications. Access to Electronic Health Records (EHRs) resulted in patients’ reporting better medication adherence and many doctors becoming wary of the language used in the notes.

Applying AI in the prediction of life expectancy of terminally-ill patients can improve the accuracy of determining the time needed for care. Even though it was called the ‘dying algorithm’, the positive side is to make the life of patients and their carers easier and rewarding.

AI Statistics


billion spent on digital health in 2018.


billion forecasted spend on digital health by 2025


of American adults reported using telemedicine


billion in savings by 2026

Limitations of AI in Healthcare

Lack of human touch and emotions: However efficient AI functionalities can turn out to be, one of the limitations is the lack of human emotion and touch that a health professional can give the patient. Connection with the patient at an emotional level will help keep their morale high(3).

Potential unemployment in Healthcare: Although AI cannot completely replace doctors, scientists and other healthcare professionals, it can perform some of the repetitive activities and reduce their workload, causing an indirect reduction in employment.

Insufficient Data: To train an algorithm, AI needs to gather data for millions of patients, insufficient data can lead to mis-diagnosis of certain diseases.

Data Overload: The quality of input data is a critical factor in the functioning of AI assistants. Apart from amalgamating all the known data of a person, new data from his/her daily life needs to be entered and analysed without being obtrusive to the individual. So, coaching a deep learning model on individual health has its complexities. To train a virtual medical coach to be able to interact with a large population requires all the biomedical literature to be continually ingested. The solution is that it could be limited to at least top-tier biomedical journals to avoid an overload of medical information.
Social implications: In some cases, the treatment recommended by AI might not be financially feasible, whereas a doctor might advise treatment taking into account the social and financial implications of the patient.

Privacy and Security: Medical data privacy or protection needs to be taken very seriously as data in the wrong hands could lead to unwanted outcomes like a rise in life or health insurance premiums. When healthcare institutions share information with other communities, there is a chance of breach of privacy and confidentiality.


AI in medicine is still in its nascent stages. Better patient outcomes and reduced mortality with simplified healthcare and lower costs are the major possible advantages of AI. Right from the discovery of a drug until the time it reaches the patient, AI can play a major role in many aspects.

The innovation provided by AI could dramatically change healthcare systems: with new ways to treat people, to prevent various diseases and reduce risk. The Patient will ultimately get control over their HERs (Health Electronic Records) and use it to design their optimal diet and improve their physical / mental health.

AI doesn’t challenge the role or expertise of scientists or doctors, but it will definitely help them in their jobs and healthcare providers should be ready and embrace the upcoming Artificial Intelligence age in order to attain more efficient and effective care (2)



1. Harvard Business Review: 10 Promising AI Applications in Healthcare 
2. Deep Medicine: How AI can make healthcare human again. Eric Topol.
3. The patient will see you now. Eric Topol.

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Manju Sabnivisu

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